A. Cancellation policy
Consumers have a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their can be attributed to independent professional activity:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.< p>The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
To exercise your right of cancellation You must contact us (Laura Janocha, LAJA Babydreams, Ellen-Scheuner-Weg 12, 48147 Münster, Germany, Tel.: +4917695299134, Email: email@example.com) by means of a clear declaration (e.g . a letter sent by post or email) informing you of your decision to withdraw from this contract. You can use the attached sample cancellation form for this, although this is not mandatory.
To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.p>
Consequences of withdrawal
If you withdraw from this contract, we will pay you all payments that we have received from you, including delivery costs (with the exception of the additional costs that arise resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us) must be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have the goods to return or hand over to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You must pay for a Any loss in value of the goods can only be incurred if this loss in value is due to handling them that is not necessary to check the nature, properties and functionality of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2) Please do not send the goods back to us carriage paid.
3) Please note that The aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Cancellation form
If you want to cancel the contract, please fill out this form and send it back.
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s). (s) (only for notification on paper)
(*) Strike out what is not applicable